Aplinto

AI customer support for all your channels

Answer every customer, on every channel, even while you sleep.

One AI assistant for your messages. Teach it about your business once — it replies in seconds, only from what you taught it, and tells you when it does not know. Live on WhatsApp today; Messenger, Instagram, X and email (Gmail & Outlook) are on the way.

  • WhatsAppLive today
  • AI auto repliesInstant, accurate
  • Knowledge baseTrained on your info
  • Human handoffSeamless takeover
  • Unified inboxAll chats together
  • 24/7 supportAlways on
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  • WhatsApp live today
  • Connect in about 2 minutes
  • Cancel any time

Features

Everything you need to answer customers

The AI handles the questions you answer every day. You stay in control of the rest.

AI replies, 24/7

Customers get an answer in seconds — in their own language, in the tone you choose.

Answers only from your knowledge

Add your products, prices, delivery and opening hours. The AI never makes up prices or policies.

Unanswered questions

When the AI does not know, the customer gets your fallback message and you get a note. Answer once and the AI learns.

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How it works

Up and running in three steps

  1. 1

    Choose a plan

    Pay by card. Your account is created right away and login details are emailed.

  2. 2

    Connect WhatsApp

    Click “Connect WhatsApp”, log in with Facebook and verify your number.

  3. 3

    Teach the AI

    Add your business info and knowledge base. The AI starts replying immediately.

FAQ

Questions, answered

Which channels do you support?

WhatsApp Business is live today. Facebook Messenger, Instagram, X (Twitter) and email (Gmail & Outlook) are coming soon — they will use the same inbox, knowledge base and AI, so nothing you set up now is wasted.

How do I connect my WhatsApp number?

In your dashboard, click “Connect WhatsApp” and log in with the Facebook account that manages your business. Choose your business, add your number and enter the code Meta sends you. It takes about two minutes.

What happens when the AI does not know the answer?

It does not guess. The customer gets the fallback message you wrote, and the question appears in Unanswered questions. Answer it there and add it to your knowledge base so the AI knows next time.

Can I reply to customers myself?

Yes. Open any conversation in the inbox and click “Take over”. The AI pauses for that chat until you hand it back.

Who pays for WhatsApp messages?

Your WhatsApp Business Account stays in your name. Meta may bill some message types to your business directly; if Meta asks, add a payment method in WhatsApp Manager.

Can I change or cancel my plan?

Any time, from Billing → Manage billing in your dashboard. Your plan stays active until the end of the period you paid for.

Ready to stop missing customer messages?

Pick a plan, connect your channels and let the AI handle the questions you answer every day — starting with WhatsApp.

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