Aplinto

Features

Built for businesses that talk to customers on every channel

Let the AI answer the questions you get every day, and step in yourself whenever you want.

AI replies, 24/7

Customers get an answer in seconds — in their own language, in the tone you choose.

Answers only from your knowledge

Add your products, prices, delivery and opening hours. The AI never makes up prices or policies.

Unanswered questions

When the AI does not know, the customer gets your fallback message and you get a note. Answer once and the AI learns.

One inbox

Read every conversation, take over from the AI with one click and reply yourself, then hand it back.

All your channels, one place

WhatsApp works today through Meta’s official Cloud API. Messenger, Instagram, X and email (Gmail & Outlook) are coming next — same inbox, same AI.

Simple monthly billing

Pay by card with Stripe. See your AI usage any time, change or cancel your plan yourself.

FAQ

Questions, answered

Which channels do you support?

WhatsApp Business is live today. Facebook Messenger, Instagram, X (Twitter) and email (Gmail & Outlook) are coming soon — they will use the same inbox, knowledge base and AI, so nothing you set up now is wasted.

How do I connect my WhatsApp number?

In your dashboard, click “Connect WhatsApp” and log in with the Facebook account that manages your business. Choose your business, add your number and enter the code Meta sends you. It takes about two minutes.

What happens when the AI does not know the answer?

It does not guess. The customer gets the fallback message you wrote, and the question appears in Unanswered questions. Answer it there and add it to your knowledge base so the AI knows next time.

Can I reply to customers myself?

Yes. Open any conversation in the inbox and click “Take over”. The AI pauses for that chat until you hand it back.

Who pays for WhatsApp messages?

Your WhatsApp Business Account stays in your name. Meta may bill some message types to your business directly; if Meta asks, add a payment method in WhatsApp Manager.

Can I change or cancel my plan?

Any time, from Billing → Manage billing in your dashboard. Your plan stays active until the end of the period you paid for.

Ready to stop missing customer messages?

Pick a plan, connect your channels and let the AI handle the questions you answer every day — starting with WhatsApp.